2.2/24 Furler/MikeS~Re: Your PC speaker problem

From:    (Norm Takahashi)
Date:    Sun, Feb 24, 2002, 11:31pm
To:    (furler)
Cc:    (Michael Shearer)
Subject:    Re: Your speaker problem

Mike -

That was a very professional troubleshooting guide...

You've still got it!!

Norm



From:    "furler"
To:    "Michael Shearer"
Cc:    "Norm Takahashi"
Subject:    Re: Your speaker problem
Date:    Sun, Feb 24, 2002, 5:53pm (PST+3)

Hi Mike,

Thanks for the help. It turned out that the main power plugin to the main speaker had worked itself loose and there was not a good connection there.

It is now fixed and I have sound again. Thanks again for your help.

Appreciate it very much! I will save this message from you, however, in case anything like this happens again and I need the expertise you have shared here. :)

Thanks, Norm, for the referral and the concern to help me get things hooked up right and my sound straightened out again.

Linda
----- Original Message -----
From: "Michael Shearer" To: "furler" Sent: Friday, February 22, 2002 1:13 PM
Subject: Re: Your speaker problem


Hello Linda

It will be next to impossible to do very much more then to possibly localize the problem by using the internet in this manner.

This type of problem is more of a hands on then it is an over the line fix to the problem.

The first thing that I would do is to start with what is referred to as a split point to start from.

That is to say we start in the center of things and try and determine what side of the split the problem is on.

A good split point in this case would be to determine whether the problem is on the computer or the speaker side of things.

The next time the system cuts out try removing the speakers system input line from the computer.

It may be just a poor connection from the sound card in the back of the computer, The "LINE OUTPUT" jack.

If disturbing that connection does not intermittent or restore the system audio, try unplugging the jack with the systems still powered up and you should hear a noise as you remove the jack from the computers sound card. (hum, buzz and or a click)

If no sound is heard, then next hold the line jack (the one connecting to the speaker system) in one hand by the insulating housing.

You should notice that the jack/plug has three parts on the protrusion, A Ring, a Tip and a sleeve.

Next make contact by touching first the tip with some metallic tool, (anything made of metal, bare fingers do not make very good connections but the metallic tool will) using your other hand and a hum and or noise should be heard on one channel.

The ring on that jack is the other channel.

The sleeve, the longest connecting part is the ground and you should try and avoid contact with that connection or no sound will be generated to make this test valid.

If you can make no sounds this way and the volume is still at a normal level then your problem is in the speaker system side.

If sound is generated in this manner, then the problem is in the computer/sound card side.

Good luck and let me know what you find.

--mike--